Our client is a multi-divisional conglomerate operating across geographies.
Our client had recently changed the organisation structure. They organised themselves into vertical product lines across the globe. This meant managers had to deal with teams at different locations, with flexible work arrangements. The managers were acutely aware of the opportunities and challenges presented by the new structure. As the global business head put it "we must make it come together… because there’s no going back".
A vertical product line organisation structure requires managers to effectively manage virtual/distributed teams.
What we did:
Tier 1: Identifying skills for managing distributed teams
Tier 2: Building the skill-sets for managing distributed teams.
Managers felt better equipped to manage virtual/distributed teams.