The Client:

Our client is a statutory board. They wanted to strengthen their employee centric communication on career development.

The Challenge:

Over time, as a result of many career development initiatives, there was a large amount of relevant information. However, the information was dispersed and it was a challenge to navigate this maze efficiently.

The Solution:

Our premise:

Consolidating all information and tools pertaining to career development under one roof, will enhance effectiveness and efficiency of the career development process.

What we did:

Tier 1: Designing the sitemap

• Conducted a workshop for all potential users – managers, HR and employees to brainstorm on the desired features and personalised services.
• Gathered desired information ( ‘I want to know this’ ) and functionalities (‘I want to be able to do this’) under the following headings:
  • Explore self.
  • Explore the world of work.
  • Explore growth within the organisation.
• Agreed on content areas and functionalities.
  
  

Tier 2: Designing the content framework

• Created a one-stop portal design to provide information on career matters.
• Identified content tactics to drive employee traffic to the portal.
• Designed the portal to host important content on:
  • career policies.
  • competency frameworks (Core, Functional and Leadership).
  • interactive competency assessment tool.
  • career options.
  • integrated training road maps.
  • available training courses.
  • learning resources such as books, articles, on-the-job activities and positive examples of competency demonstration.
  • job opportunities.
    
    

Tier 3: Finalising the look and feel

• Worked with a team of graphic designers to develop designs (visual interface) and functionality for each content area.
• Created alternate design templates to choose from.
• Employees voted on final visual look of the career portal.
  
  

The Result:

• Our consulting process ensured that the user experience shaped the portal design.
• Content delivery and the functionality were customised to the users’ needs.
• Clear portal design resulted in significant savings on software development costs.