Typical questions our clients ask us:
Today’s business environment is anything but stable; it is Volatile, Uncertain, Complex and Ambiguous. In short, VUCA. This necessitates organisation design to be flexible and responsive to deal with opposing tensions that define the present-day business environment.
These opposing tensions are characterised by flexibility and stability; new and old; cost and quality; benefit to shareholders as well as other stakeholders, etc.
The need, therefore, is to engage such tensions and allow for them to be constructive and creative in a manner that allows an organisation to move from an either/or to both/and situation; in other words be responsive.
We work with organisations to redesign structures, processes and jobs that can encompass these opposing demands. This facilitates clarity of responsibility, specificity in accountability, appropriate staffing and collaboration between units. Thus, enabling the entire organisation to be in sync and better respond to a complex and demanding business environment.